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POS-IMS Automation: How ecomm.solutions Saved 70+ Weekly Hours & Eliminated Manual Errors

ecomm.solutions automated bidirectional sync between a client’s POS and IMS systems using API integrations and UI automation. The solution replaced manual data entry, reduced processing time by 66%, and enabled real-time inventory accuracy across 3+ business locations.

Challenges

    • Labor-intensive syncs – 1+ FTEs spent daily on manual data entry
    • API limitations – Critical fields (Batch, SizeCodes) couldn’t be updated via IMS API
    • Stock discrepancies – 15% error rate in manual transfers between locations
    • Scalability issues – System couldn’t handle 30%+ growth in transaction volume

Solutions

    • Sales Order Automation
     ◦ Pub/Sub + Firebase DB for resilient POS-to-IMS order sync
     ◦ Selenium bots to bypass API limits for privileged fields

    • Inventory Sync Engine
     ◦ CRON jobs monitored IMS for POs/ADJs
     ◦ Auto-created missing POS items & adjusted stocks via UI automation

    • Real-Time Location Transfers
     ◦ Near real-time detection of inter-location movements
     ◦ IMS API updates for origin/destination stock levels

Impact

    ✓ 70+ hours/week saved (66% faster order processing)
    ✓ 0% manual errors in inventory records
    ✓ 7% reduction in stockouts via real-time sync
    ✓ 90% faster room transfers (saved 80 mins/week)
    ✓ 32% more transactions handled without added staff

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